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Refund requests from first contact to payout, with the approval thresholds built in.
What to do in the first hour, who to tell and what to write down.
Checks to run before the first order, and who signs them off.
Day one to day ninety, with the handoffs between IT, HR and the manager.
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workflow
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Extracting procedures from Operations handbook 2026.pdf
Found 2 SOPs
Who can raise one, the approval thresholds and the paperwork to attach.
Checks to run before the first order, and who signs them off.
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