September 2025 product updates: Assignments and Tasks

We are thrilled to announce that a great new feature has arrived as part of our latest batch of updates to WorkFlawless: Assignments and Tasks!

When it comes to optimizing business processes, mapping and documenting them is only the first step. It is essential to also ensure that the team members are aware of those processes, they have them top of mind, they are following them in their daily operations and they are regularly reviewing them. For many industries, this is also mandatory for compliance.

Assignments and Tasks will help you to do just that, by providing you a robust system to keep track of process documentation consumption across your company.

Assignments: create reading tasks for your teams

If you are on a Scale or Unlimited plan, you can now create unlimited reading assignments for any team in your company.

Just head to the Assignment section and click on "Create new Assignment":

You will be able to create Assignments down to a granular level, depending on the needs of your company.

Assignment types

You can decide which processes will be part of the assignment:

• All items in a team, or only specific ones
• Onboarding Paths for new team members

Assignment automations

The power of Assignments lies in the ability to dynamically create new reading tasks depending on what happens in your knowledge base.

You can setup your Assignments to:

• Automatically add a new reading task when a process is updated with a new version
• Automatically add a new reading task when a new item is added to the team
• Automatically add the relevant reading tasks when a new team member joins the team

This will allow you to ensure that your team is always up to date no matter what happens to your knowledge base - you won't have to worry about creating manual reading tasks for any new item or team member!

Assignment scheduling

Not all processes are the same, nor are the reading requirements. Some processes can only require the team members to read them once, while some others will need a more frequent reading (quarterly, bi-annually, etc.).

You can create one-time assignments, or recurring assignments easily through the interface:

Everything will run automatically, helping with process adoption and compliance.

Tasks: your team always on top of the latest process standards

Once you have set up one (or more) Assignment(s), the team members that match the assignment will receive individual reading tasks for those items that are part of the assignment.

All the tasks are easily found in the Tasks section:

Here, the required readings are listed for easy access. The team members will also find a reading reminder when they consult an item which is part of a task for them:

Once the team members read the latest process, they can confirm they read and understood it. This action will be logged in our database so you can track adoption and compliance.

Tracking task completion: compliance made easy

As a company admin, once you have created an Assignment, you can then easily track the progress in the Assignment section. This helps with keeping your company compliant and it's a very straightforward way of making sure everyone in your organization is on the same page.

In the Assignment section, you can find a recap of each Assignment and its progress:

If you go into the Assignment details, you can see all the data related to that specific assignment:

• Overall Assignment completion percentage
• Users with tasks from the Assignment
• For each user, which tasks they have completed and which are pending

From here, you can also send reminders to those users who haven't completed the tasks yet. You can either send individual reminders or a bulk reminder.

Lastly, you can download all the progress data of any Assignment in .csv format for storage:

With Assignments, you now have everything needed to ensure your processes are top of mind within your organization and teams, and everyone is on the same page. We hope this new feature will help you maximize the power of systems in your business and facilitate a process-first culture in your organization.